Residents Urged to Call 911 Only for Emergencies

The Office of Emergency Management would like to remind Columbia residents to only call 911 in emergency situations.

“We certainly don’t want to discourage residents from calling 911 in an urgent situation,” Interim Director Zim Schwartze said in a news release from the Office of Emergency Management.

Schwartze said the Office of Emergency Management would like residents to call other non-emergency numbers in the appropriate situations so 911 operators can focus on emergency calls.

Dispatchers for the Columbia/Boone County Department of Public Safety Joint Communications have handled calls about power outages, lost wallets and inquiries about police officers in addition to emergency calls, the  release stated.

Residents should call the Columbia Police Department’s front desk at 573-874-7652 for non-emergency calls and should call the Boone County Sheriff’s Department at 573-875-1111 for inmate information and inquiries about a police report, among other information.

Questions about flooded roads and traffic lights that are out should be directed to the Public Works Department at 573-874-6289.

The release advises residents not to call 911 for non emergencies such as:

  • The flu or the common cold
  • Chronic aches and pains
  • Minor cuts
  • Broken fingers or toes
  • To report lost items
  • To contact particular police officers
  • To report a power outage
  • Routine transportation to medical offices, clinics and hospitals

The release also offers a list of numbers residents should call in non-emergency situations:

  • Non-emergency Public Safety Joint Communications: 573-442-6131
  • Columbia Water and Light Department: 573-875-2555
  • Boone Electric: 573-441-7227
  • Ameren/UE: 1-800-552-7583

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